Send us an email
If emailing feels easier, you can get in touch with us online and a member of the team will reply as soon as they can. You don’t need to explain everything perfectly, just tell us a bit about what’s happening and we’ll take it from there.
What can you contact us about?
People contact us about all sorts of issues, including:
- debt and money worries
- benefits
- housing problems
- work issues
- energy and living costs
If you’re not sure whether we can help, please still get in touch.
When we'll reply
We aim to respond within 7 working days and may get back to you sooner. Please remember to check your spam or junk folder for our reply.
To help us give you the best possible advice, please include as much detail as you can.
If your situation is urgent, it’s usually quicker to call our Adviceline.