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Struggling with your energy bills?

If you are worried about high gas and electricity bills, or if you have an issue with your energy company, you do not have to face it alone. Our specialist Energy Team at Citizens Advice Rotherham is here to help you find a way forward. Our service is completely free, confidential, and open to anyone living in Rotherham.

How our energy advisers can support you

We have qualified Energy Specialists who will give you personal, step-by-step support. We know everyone’s situation is different, so we will look at your unique bills and problems to find the best fix for you.

We can help you:

  • Check your benefits: Make sure you are getting all the money you are legally allowed to claim.
  • Find free grants: Locate special schemes and grants to help pay off your energy debts or make your home warmer.
  • Talk to your energy company: We can deal with your supplier for you if you have a complaint or need to switch to a better deal.
  • Give simple energy tips: Show you easy ways to save energy and lower your bills around the house.
  • Sort out bigger debts: Link you directly to our specialist Debt Team if your bills are piling up.

When & where

How to talk to us

We can support you in whatever way makes you feel most comfortable:

  • In person: We can visit you at home, meet you out in the community, or see you face-to-face at our office.
  • Over the phone or video: You can speak to us without leaving your house.

Ready to get your energy bills sorted? Contact us to find out more & book an appointment.

Find out more

Useful resources

Thanks to our funders

We could not run this vital service without the kind support of our funders:

  • Our main Energy Support Service is proudly funded via the Energy Redress Scheme
  • Our helpful energy-saving tips and advice are funded by the Energy Saving Trust