{"id":1207,"date":"2026-06-23T17:37:35","date_gmt":"2026-06-23T16:37:35","guid":{"rendered":"https:\/\/cloudpress.co.uk\/rotherham\/?post_type=project&#038;p=1207"},"modified":"2026-07-15T12:01:25","modified_gmt":"2026-07-15T11:01:25","slug":"energy-support","status":"publish","type":"project","link":"https:\/\/cloudpress.co.uk\/rotherham\/project\/energy-support\/","title":{"rendered":"Energy Support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row el_class=&#8221;py-0&#8243;][vc_column]<div class=\"row g-0 box overlay primary-bg \"><div class=\"panel vstack\"><div class=\"order-1 order-lg-0\"><div class=\"title text-start text-white\"><h1 class=\"text-white\">Struggling with your energy bills?<\/h1><p class=\"subtitle text-default\">If you are worried about high gas and electricity bills, or if you have an issue with your energy company, you do not have to face it alone. Our specialist Energy Team at Citizens Advice Rotherham is here to help you find a way forward. Our service is completely free, confidential, and open to anyone living in Rotherham.<\/p><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row container_width=&#8221;container-sm&#8221;][vc_column]<div class=\"row g-0 box overlay accent-bg  box-shadow\"><div class=\"panel vstack\"><div class=\"order-1 order-lg-0\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_column-&#8221;35&#8243; vc_row-o-equal-height vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner  my-auto\" data-content-placement=\"my-auto\"><div class=\"wpb_wrapper\"><div class=\"title text-start\"><h2 class=\"\">How our energy advisers can support you<\/h2><\/div>\n  <div class=\"wpb_text_column wpb_content_element   &#8221;mb-0&#8243;\" >\n    <div class=\"wpb_wrapper\">\n      <p>We have qualified Energy Specialists who will give you personal, step-by-step support. We know everyone\u2019s situation is different, so we will look at your unique bills and problems to find the best fix for you.<\/p>\n<p>We can help you:<\/p>\n<ul class=\"tick-list\">\n<li><strong>Check your benefits:<\/strong> Make sure you are getting all the money you are legally allowed to claim.<\/li>\n<li><strong>Find free grants:<\/strong> Locate special schemes and grants to help pay off your energy debts or make your home warmer.<\/li>\n<li><strong>Talk to your energy company:<\/strong> We can deal with your supplier for you if you have a complaint or need to switch to a better deal.<\/li>\n<li><strong>Give simple energy tips:<\/strong> Show you easy ways to save energy and lower your bills around the house.<\/li>\n<li><strong>Sort out bigger debts:<\/strong> Link you directly to our specialist Debt Team if your bills are piling up.<\/li>\n<\/ul>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row container_width=&#8221;container-sm&#8221; el_class=&#8221;py-0&#8243;][vc_column]<div class=\"row g-0 box overlay secondary-bg corner_circles\"><div class=\"panel vstack\"><div class=\"order-1 order-lg-0\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_column-&#8221;gap-30&#8243; vc_row-o-equal-height vc_row-o-content-&#8221;top&#8221; vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner  &#8221;mb-auto&#8221;\" data-content-placement=\"&#8221;mb-auto&#8221;\"><div class=\"wpb_wrapper\"><div class=\"title text-start\"><p class=\"top-title default-bg text-white\">When &amp; where<\/p><h3 class=\"\">How to talk to us<\/h3><\/div>\n  <div class=\"wpb_text_column wpb_content_element  \" >\n    <div class=\"wpb_wrapper\">\n      <p>We can support you in whatever way makes you feel most comfortable:<\/p>\n<ul class=\"chevron-list\">\n<li><strong>In person:<\/strong> We can visit you at home, meet you out in the community, or see you face-to-face at our office.<\/li>\n<li><strong>Over the phone or video:<\/strong> You can speak to us without leaving your house.<\/li>\n<\/ul>\n<p>Ready to get your energy bills sorted? <a href=\"https:\/\/cloudpress.co.uk\/rotherham\/contact\/\">Contact us<\/a> to find out more &amp; book an appointment.<\/p>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner  &#8221;mb-auto&#8221;\" data-content-placement=\"&#8221;mb-auto&#8221;\"><div class=\"wpb_wrapper\"><div class=\"title text-start\"><p class=\"top-title default-bg text-white\">Find out more<\/p><h3 class=\"\">Useful resources<\/h3><\/div>\n  <div class=\"wpb_text_column wpb_content_element  \" >\n    <div class=\"wpb_wrapper\">\n      <ul class=\"chevron-list\">\n<li><strong>Got questions?<\/strong> Read our simple <a href=\"https:\/\/cloudpress.co.uk\/rotherham\/faqs#energy\">Energy Advice Frequently Asked Questions (FAQs)<\/a><\/li>\n<\/ul>\n<ul class=\"chevron-list\">\n<li><strong>Free Guide:<\/strong> <a href=\"https:\/\/cloudpress.co.uk\/rotherham\/wp-content\/uploads\/2026\/06\/CARD-Energy-Saving-Handbook.pdf\" target=\"_blank\" rel=\"noopener\">Download our easy-to-read Energy Saving Handbook right here to start saving money today<\/a><\/li>\n<\/ul>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row container_width=&#8221;container-sm&#8221;][vc_column]<div class=\"row g-0 box overlay accent-bg  box-shadow\"><div class=\"panel vstack\"><div class=\"order-1 order-lg-0\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_column-&#8221;35&#8243; vc_row-o-equal-height vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-8\"><div class=\"vc_column-inner  my-auto\" data-content-placement=\"my-auto\"><div class=\"wpb_wrapper\"><div class=\"title text-start\"><h3 class=\"\">Thanks to our funders<\/h3><\/div>\n  <div class=\"wpb_text_column wpb_content_element  \" >\n    <div class=\"wpb_wrapper\">\n      <p>We could not run this vital service without the kind support of our funders:<\/p>\n<ul class=\"chevron-list\">\n<li>Our main Energy Support Service is proudly funded via the Energy Redress Scheme<\/li>\n<li>Our helpful energy-saving tips and advice are funded by the Energy Saving Trust<\/li>\n<\/ul>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner  my-auto\" data-content-placement=\"my-auto\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image  wpb_content_element vc_align_&#8221;center&#8221;\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column]<div data-multiple=\"true\"  class=\"accordion  \"><div class=\"accordion-item\"><div class=\"accordion-title\"><h4>&#8221;How<\/h4><\/div><div class=\"accordion-content\">\n  <div class=\"wpb_text_column wpb_content_element  \" >\n    <div class=\"wpb_wrapper\">\n      <p>You might be able to increase your income by doing things like cliaming benefits\/grants, checking you&#8217;re paid the right wage, getting help from charities, renting out a room or getting child maintenance.<\/p>\n<p>You can access more detailed information on maximising your income and links to benefit calculators and grant checkers <a href=\"https:\/\/www.citizensadvice.org.uk\/debt-and-money\/help-with-debt\/dealing-with-your-debts\/check-if-you-can-increase-your-income\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-title\"><h4>&#8221;What<\/h4><\/div><div class=\"accordion-content\">\n  <div class=\"wpb_text_column wpb_content_element  \" >\n    <div class=\"wpb_wrapper\">\n      <p>Residents living in Rotherham can apply for the Council\u2019s Energy Crisis Scheme from 18 October 2024. If you are concerned about increasing household bills, the Council\u2019s Energy Crisis Support Scheme may be able to help with a payment of up to \u00a3250.<\/p>\n<p>Applicants must have no more than \u00a3150 a month left over after paying for all of their essential costs such as food, rent or mortgage and utility bills. The funding is not means tested and residents do not need to be claiming benefits in order to be eligible.<\/p>\n<p>The energy Crisis support scheme is currently closed.<\/p>\n<p>If you are worried about the cost of your energy bills book an appointment with our specialist energy advisor using our booking tool now.<\/p>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-title\"><h4>&#8221;How<\/h4><\/div><div class=\"accordion-content\">\n  <div class=\"wpb_text_column wpb_content_element  \" >\n    <div class=\"wpb_wrapper\">\n      <p>To reduce your energy bills, focus on using less energy and improving the efficiency of your home. This includes turning off lights and appliances when not in use, using energy-efficient appliances, and improving insulation.<\/p>\n<p>You can book a home visit appointment with our specialist Energy Advisor to discuss energy saving opportunities in full. Book an appointment using our booking tool now.<\/p>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-title\"><h4>&#8221;Am<\/h4><\/div><div class=\"accordion-content\">\n  <div class=\"wpb_text_column wpb_content_element  \" >\n    <div class=\"wpb_wrapper\">\n      <p>Switching energy providers is an option to bring down cost of your energy bills, but this would only be applicable if there was a better deal elsewhere. Due to the current energy market, there may not be any deals available but you can contact their existing energy provider to see if you are on the best deal for your circumstances or shop around the market using comparison sites like USwitch.<\/p>\n<p>If you would like more information on energy tariffs or help understanding what to do next, book an appointment with our specialist Energy Advisor using our booking form.<\/p>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-title\"><h4>&#8221;How<\/h4><\/div><div class=\"accordion-content\">\n  <div class=\"wpb_text_column wpb_content_element  \" >\n    <div class=\"wpb_wrapper\">\n      <p>Energy Advice at Citizens Advice is free, impartial and independent. If you need help with Energy, you can book an appointment and speak to us today.<\/p>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-title\"><h4>&#8221;What<\/h4><\/div><div class=\"accordion-content\">\n  <div class=\"wpb_text_column wpb_content_element  \" >\n    <div class=\"wpb_wrapper\">\n      <p>If you have fallen behind with your energy payments and are worried about how you will repay the money you owe, there are multiple ways Citizens Advice can help. Not only can we support with Energy Advice to help with things like income maximisation, energy efficiency, and researching suitable grants\/funds you may be able to access, but our Energy team also work closely with our Debt service and can refer you for comprehensive Debt support where appropriate.<\/p>\n<p>If you are worried about your Energy debt, book an appointment with our Energy Advisor.<\/p>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>We have qualified Energy Specialists who will give you personal, step-by-step support. We know everyone\u2019s situation is different, so we will look at your unique bills and problems to find the best fix for you.<\/p>\n","protected":false},"featured_media":1210,"menu_order":0,"template":"","class_list":["post-1207","project","type-project","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/cloudpress.co.uk\/rotherham\/wp-json\/wp\/v2\/project\/1207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudpress.co.uk\/rotherham\/wp-json\/wp\/v2\/project"}],"about":[{"href":"https:\/\/cloudpress.co.uk\/rotherham\/wp-json\/wp\/v2\/types\/project"}],"version-history":[{"count":19,"href":"https:\/\/cloudpress.co.uk\/rotherham\/wp-json\/wp\/v2\/project\/1207\/revisions"}],"predecessor-version":[{"id":1581,"href":"https:\/\/cloudpress.co.uk\/rotherham\/wp-json\/wp\/v2\/project\/1207\/revisions\/1581"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cloudpress.co.uk\/rotherham\/wp-json\/wp\/v2\/media\/1210"}],"wp:attachment":[{"href":"https:\/\/cloudpress.co.uk\/rotherham\/wp-json\/wp\/v2\/media?parent=1207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}